Miami VoIP Service

How to Find the Right VoIP Service Miami

Searching for the right VoIP Service Miami? So you have come to the conclusion that you are either going to toss that old phone system or simply start out with a cloud phone system instead. You hear all the hype around cloud services, you even see it every minute of the day on your phone wondering how do all these pictures get saved when I change phones. Cloud.

You come to the right place to get a little insight on cloud telephony, hosted PBX or VoIP; so many acronyms geeez. At any event I will try to explain the reasoning behind how businesses in Miami should choose their next Internet telecommunications provider or Cloud Phone System.

So VoIP has been around for nearly two decades, folks this is not new stuff. This technology was being used and still is mainly for businesses wanting to get away from not only cost, but ease of scalability as well. These are big business customers. But today, well has been for a while entrepreneurs and small businesses are switching and not only getting the savings, but also a rich enterprise like feature set attached to small flat rate per extension.

Unlike the big telecommunications companies like AT&T and Cable companies like Comcast there are a multitude of small telecommunications providers that have also invested time and money in deploying very highly reliable voice services equal to SLAs provided by the big boys, but at a heavily discounted price to steal the business. These smaller telecommunications providers started out as Managed Service Providers such as JNS-Joint Network Systems did. But we will get to that later.

In order to properly select the right Internet Telecommunications Provider or Hosted PBX Service you need to think beyond just the phones and pricing a bit. You want to make sure your select a company that can provide reliable service equal to the price or deal you are getting. Below are some questions you may want to ask:

1. Is your platform geo-redundant?
2. Are the platforms located inside data centers (high security specialized buildings that withstand bad weather and power outages)
3. If so would are phone be SIP registered to more than a single platform or processing call manager?
4. Can you tell us what city or what location are your POPS or Call Managers located?
5. What carriers or IXCs do you utilize to route your calls?

 

Is your platform Geo-Redundant?

But what is geo-redundant? Well, geo-redundancy signifies a computer system operating at two or more geographical locations as a redundancy in case the primary system fails due to any reason. This is important especially when the provide is i need of doing system upgrades during maintenance.

 

Are the platforms located inside data centers?

You can rest assured that all providers have done this and are not operating their systems inside un-certified building that are not classified to withstand for example hurricanes. But it is still to ask the question.

 

Will my phones be Dual SIP Registered?

First what is SIP? Session Initiation Protocol. The is the protocol used for to process calls over all IP based networks. Back in the day and really still being used today is another protocol called SS7 or Signaling System Seven. This is sort of like SIP, but used on the PSTN which is essentially your analog telephones. So unlike analog phone or digital even (for the most part) they can not be connected to two different systems (Called Central Offices) like an Internet Phone Service as ours.

Our phones are connected to two different platforms at given time. So the likelyhood of one both having a failure is very very rare. In addition, these platforms are built with redundancy within them as well. Therefore, makes it even harder to for one to be in complete failure.

So make sure your provider has the ability to dual register the phones so you do not have any interruption of service.

 

Where are the Data Centers Located ?

This is probably one of the most important questions you can ask. Here is why: Although the provider can control and make adjustments within their own systems to avoid catastrophe or outages. They will not be able to control what happens to the public network.  For example, have you ever experienced a phone system or internet outage lasting days or hours? Does the phrase “Fiber-Cut” ring a bell? So essentially the shorter the distance, to less likely of an outage due to a fiber-cut

What carriers or IXCs do you utilize to route your calls?

Ask also what companies they use to help route their calls? There is saying in telecommunications. Everyone talks on eveyones pipes. This means that although you are signing up with XYZ company, it does not mean they are always using their own wholly owned lines, many times they route calls via other provides. Therefore, we do the same by having a multitude of carriers we can send your call through and with the best quality. It is important that the provider has options in order to use another IXC to help terminate a call for a customer when the original route or provider is not working.

Miami VoIP Service

How to Find the Right VoIP Service Miami

Searching for the right VoIP Service Miami? So you have come to the conclusion that you are either going to toss that old phone system or simply start out with a cloud phone system instead. You hear all the hype around cloud services, you even see it every minute of the day on your phone wondering how do all these pictures get saved when I change phones. Cloud.

You come to the right place to get a little insight on cloud telephony, hosted PBX or VoIP; so many acronyms geeez. At any event I will try to explain the reasoning behind how businesses in Miami should choose their next Internet telecommunications provider or Cloud Phone System.

So VoIP has been around for nearly two decades, folks this is not new stuff. This technology was being used and still is mainly for businesses wanting to get away from not only cost, but ease of scalability as well. These are big business customers. But today, well has been for a while entrepreneurs and small businesses are switching and not only getting the savings, but also a rich enterprise like feature set attached to small flat rate per extension.

Unlike the big telecommunications companies like AT&T and Cable companies like Comcast there are a multitude of small telecommunications providers that have also invested time and money in deploying very highly reliable voice services equal to SLAs provided by the big boys, but at a heavily discounted price to steal the business. These smaller telecommunications providers started out as Managed Service Providers such as JNS-Joint Network Systems did. But we will get to that later.

In order to properly select the right Internet Telecommunications Provider or Hosted PBX Service you need to think beyond just the phones and pricing a bit. You want to make sure your select a company that can provide reliable service equal to the price or deal you are getting. Below are some questions you may want to ask:

1. Is your platform geo-redundant?
2. Are the platforms located inside data centers (high security specialized buildings that withstand bad weather and power outages)
3. If so would are phone be SIP registered to more than a single platform or processing call manager?
4. Can you tell us what city or what location are your POPS or Call Managers located?
5. What carriers or IXCs do you utilize to route your calls?

 

Is your platform Geo-Redundant?

But what is geo-redundant? Well, geo-redundancy signifies a computer system operating at two or more geographical locations as a redundancy in case the primary system fails due to any reason. This is important especially when the provide is i need of doing system upgrades during maintenance.

 

Are the platforms located inside data centers?

You can rest assured that all providers have done this and are not operating their systems inside un-certified building that are not classified to withstand for example hurricanes. But it is still to ask the question.

 

Will my phones be Dual SIP Registered?

First what is SIP? Session Initiation Protocol. The is the protocol used for to process calls over all IP based networks. Back in the day and really still being used today is another protocol called SS7 or Signaling System Seven. This is sort of like SIP, but used on the PSTN which is essentially your analog telephones. So unlike analog phone or digital even (for the most part) they can not be connected to two different systems (Called Central Offices) like an Internet Phone Service as ours.

Our phones are connected to two different platforms at given time. So the likelyhood of one both having a failure is very very rare. In addition, these platforms are built with redundancy within them as well. Therefore, makes it even harder to for one to be in complete failure.

So make sure your provider has the ability to dual register the phones so you do not have any interruption of service.

 

Where are the Data Centers Located ?

This is probably one of the most important questions you can ask. Here is why: Although the provider can control and make adjustments within their own systems to avoid catastrophe or outages. They will not be able to control what happens to the public network.  For example, have you ever experienced a phone system or internet outage lasting days or hours? Does the phrase “Fiber-Cut” ring a bell? So essentially the shorter the distance, to less likely of an outage due to a fiber-cut

What carriers or IXCs do you utilize to route your calls?

Ask also what companies they use to help route their calls? There is saying in telecommunications. Everyone talks on eveyones pipes. This means that although you are signing up with XYZ company, it does not mean they are always using their own wholly owned lines, many times they route calls via other provides. Therefore, we do the same by having a multitude of carriers we can send your call through and with the best quality. It is important that the provider has options in order to use another IXC to help terminate a call for a customer when the original route or provider is not working.

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