Cloud. Networks. Telephony. Cybersecurity...Transform.
Proactive. Managed IT Services from JNS
Organizations utilizing proactive “Managed IT Services” may have the upper hand over competitors that don’t use a similar service. Using a JNS Managed IT Service has many benefits, some of those are mentioned below:
- Outsourcing “Managed IT Services” to managed service providers lets businesses focus on running their business.
- Managed Service Providers not only manage systems, but also handle essential upgrades and provide strategic IT consulting.
- Some managed IT solutions may seem pricey, but they can save money in the end when serious technology problems arise.
Your business or staff can’t work if your technology isn’t functioning. Many small companies still employ dedicated IT Services. But sometimes that may not be the best solution if the problem faced is a more serious one. Contemplating outsourcing your IT jobs? This is everything you ought to know about MSPs delivering “Managed IT Services”.
BUSINESSES SAVE ON COSTS
From a financial standpoint, businesses working with a Managed Service Provider can potentially be less costly than full-time IT professionals for smaller businesses. With our all-inclusive flat-rate monthly service plans, we are able to deliver the IT Services you need well within your budget. We can also apply discounts when you use multiple services. For example, this allows you to save on our cloud phone service plans or even just the installation of traditional business office phone systems.
EXPECT MORE
As a result, we are more than a help desk; we are technology consultants with expertise in cloud transformation, networking, cybersecurity, and telephony. We also provide quotes on a wide range of software licenses from our partners, such as Microsoft, for office productivity software and cloud services like Microsoft 365 and Azure. We can also deliver business communications through on-premises systems or our cloud VoIP service. We can also help you procure hardware solutions such as DELL, Fortinet, Microsoft, Juniper, Ruckus, Cisco, Arista, and many others.
Bundle Managed IT Services with Phone Systems
We support many of the technology needs involved in running your IT systems. We can also deliver and manage your business communications as part of our service plans. Our staff includes experts trained and certified in analog, digital, and IP (VoIP) communications. So, whether it’s our cloud-based phone system solution or an on-premises phone system, we can deliver that solution for your Miami business on time and within your budget. You can also take advantage of our BundleIT™ plans today, which provide discounts on your monthly phone system costs. So, whether you choose our cloud phone system solution or your own, pairing it with any Managed IT Services or Co-Managed IT Solutions plan saves you a bundle.
Managed Business Communications
Headquartered Doral. Florida and focused on wireless networking and unified communications for the retail sector, we deliver not only traditional phone systems but also fully managed, full-featured Hosted PBX or Cloud Phone Service for businesses in Miami and across South Florida. These are also part of a “Managed IT Services” solution, as we fully manage your phone system with custom auto-attendants, professional greetings, call routing, etc…
Get Proactive Managed Services Today
We can customize our plans to your specific needs. We offer various “Managed IT Services“ options, including all-inclusive bundled packages. Our Technical Account Managers will help your business take a proactive approach to keeping your systems running smoothly. Our technical team is also ready to help you diagnose existing problems and scale your business for tomorrow’s workloads.
Monitoring
Proactively monitoring your infrastructure.
Reporting
Delivering executive reporting on system status
Improve
With monitoring and reporting we can improve existing systems.
Proactive Support
Proactively make the changes to avoid downtime.
Remote Support
24/7 Service Desk delivering technical support to your business.
Maintain
Maintain systems with updates and patches.
What is “Managed IT Services”?
“Managed IT Services” lets organizations outsource IT initiatives and operations to an expert third party that proactively handles IT work. These companies, known as managed service providers (MSPs), are fully responsible for the business’s IT. Some IT equipment may be procured by the client; however, in our case, we help our client procure the equipment and secure large discounts. Depending on the SLA, MSPs may provide round-the-clock monitoring, issue resolution, reporting, and more.
Under the agreement, MSPs can charge a flat fee for delivering services over a set period. The SLA defines exactly what services will be provided and the service level. The metrics used to measure the success of these services will also be defined.
Adding cloud computing to “Managed IT Services” has allowed us to expand the boundaries that would constrain the average break/fix call. However, adopting Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS) also makes sense for moving your business to the cloud. These capabilities allow “Managed IT Services” to grow or scale at a rate much larger and faster than in-house IT operations.
Key terms and definitions
Agent: a software program MSPs use to remotely gather information about the status of laptops, desktops, etc.
Break/fix: Another way of delivering IT services and repairs to clients, which is essentially time-and-materials. Basically, a client contacts an MSP technician and you essentially billed.
Backup and disaster recovery Services (BDR): a combination of data protection solutions that work cohesively to ensure an organization’s critical business functions.
Fully managed IT Services: “Managed IT Services” that are coupled with a Network Operations Center to proactively monitor your systems and ensure security.
Service Desk\Help Desk\Technical Support: an IT Services offering that delivers technical support to end users for their laptops, desktops, and mobile devices.
Infrastructure-as-a-Service (IaaS): an offering that virtualizes hardware in a cloud computing environment such as Microsoft Azure or Amazon Web Services.
Internet of Things (IoT): the explosion of devices, objects, and products that contain software, sensors, and connectivity to the Internet and/or private networks. They can exchange information based on standards set forth by the International Telecommunication Union’s Global Standards Initiative.
In-house: when a company or organization hires its own IT Services talent and pays their salary, benefits, and further training, as well as the infrastructure they oversee.
IT channel: an industry-exclusive marketplace where VARs, MSPs, and OEMs provide platforms, products, and services to end users by partnering with hardware and software vendors.
More Key terms and definitions
Managed IT services: IT tasks and processes fulfilled by a third-party organization whose specialty is administering Information technology for businesses.
Managed service provider (MSP): An IT professional or an IT organization that provides “Managed IT Services” to businesses.
Mobile device management (MDM): a security platform used to monitor, manage, and secure employees’ mobile devices (laptops, smartphones, tablets, etc.) . Devices are deployed across multiple mobile service providers and mobile operating systems within an organization.
Platform-as-a-Service (PaaS): a virtualized platform within a cloud service such as AWS or Azure that allows users to deploy Internet applications that would otherwise require complex infrastructure to launch.
Remote monitoring and management (RMM): a platform that uses a collection of services and tools to monitor, manage, and deploy solutions to servers and endpoint devices using agent software installed on endpoint systems.
Service-level agreement (SLA): an agreement between an MSP or vendor and a client that outlines what the MSP will do, the delivery timeframe, and the criteria for measuring vendor success.
Software-as-a-Service (SaaS): sometimes referred to as “software on demand,” SaaS is a licensing and distribution model that uses a subscription basis for access to software centrally hosted by its provider and accessed by end users via a client.
Small and medium-sized business (SMB): A business that has 200 or fewer employees is considered small; 200-999 employees is medium-sized.
Value-added reseller (VAR): an MSP or IT organization such as JNS that adds services or features to a product, then re-packages it and resells it as a new product or solution.
Early Days of Managed IT
In the early days of enterprise computing services, IT services and management were on a break/fix basis, meaning computer systems were managed only when they broke down, requiring a technician to fix them. This person or technician might have been the one who built and/or installed the computer system, because small IT shops at the time specialized in these small-scale client services. 
However, as time went by, competition increased, and small IT dealers focused less on “Managed IT Services” and more on break/fix. This, unfortunately, was not ideal for these smaller IT shops; it was time-consuming, labor-intensive, costly, and reactive. It essentially was like a TV repair shop. It did not focus on helping clients with a technology roadmap. It didn’t give technicians room to grow their business or take on new clients without massive investments in labor and infrastructure.
Why Managed IT Services is Better
With the inception of IPv6, computing device counts increased every year, and the divide between break/fix services and the number of computers to be serviced under the break/fix model grew wider and wider. Soon enough, “Managed IT Services” started to emerge in the early years of the 2000s to meet this need, big change from the break\fix model.
“Managed IT Services” championed a proactive approach to IT Services and IT Support in Miami, aiming to do everything an IT department would do on a routine basis while preventing problems before they started. Later, automation, improved software capabilities, and the cloud enabled remote monitoring and issue resolution. This enabled more efficient processes and consolidated resources.
Agility, efficiency, consolidated resources, and superb client satisfaction, coupled with fixed flat rates and bundling of services, gave the ability to offer better service offerings and take on a larger client.
What to Expect in Managed IT Services
MSPs use a full spectrum of IT expertise to fix problems efficiently. Unlike break/fix providers, MSPs use the latest processes and software to proactively monitor endpoints, keep systems up to date, and prevent issues before they arise. “Managed IT Services” plans can also be available 24/7/365, allowing end users to take nights and weekends off while MSPs handle after-hours tasks and processes.
As mentioned, these services can be offered at flat recurring rates in tiered levels, delivering higher automation and management under the specified service level agreement. Customers or end users pay only for the services they need and can increase or decrease their tier based on business needs and demand.
Expect More from “Managed IT Services”
Like other necessities for supporting any facility, end users pay for offsite services such as remote monitoring and management, service desk or help desk solutions, backup and disaster recovery solutions, and more. As you can see, “Managed IT Services” becomes an essential operating expense to maintain core functionality, instead of relying on a break\fix solution. MSPs help businesses to be more agile and more reliable than they would otherwise be. Additionally, they offer other value-added solutions such as JNS offering Hosted PBX services, also known as our cloud phone service; a fully managed service where we maintain it and manage it remotely, all for the same price you pay for the service.
Although “Managed IT Services” do not make the IT professional obsolete, the end user still has an IT person or professional to act as an endpoint liaison who manages the relationship, provides feedback, and analyzes the reports the MSP provides. Because the MSP handles most routine work, the IT professional can work more efficiently and has the flexibility to tackle larger, more complex projects they otherwise wouldn’t have the time or capacity to take on.
But what’s so great about Managed IT Services
Through outsourcing “Managed IT Services,” businesses are able to reap the benefits of receiving professional IT solutions and everything with it at a significantly reduced cost. At the same time, good MSPs stay current with the latest technologies. This lets them share knowledge with the customer’s technical staff instead of sending internal staff for training.
With an MSP, businesses know what they will spend month after month on “Managed IT Services” and are freed from guessing the final amount. This lets companies focus on growth without worrying about day-to-day IT issues or requirements.
Managed IT Services Help to Mitigate Risk
Another benefit of “Managed IT Services” is greater access to cybersecurity expertise and stronger security policies. MSPs work with standards such as PCI compliance day in, day out, and should be able to guide your organization within the parameters and regulations it needs to follow. For some organizations, especially in finance, healthcare, education, and other industries, this type of regulatory compliance is mandatory for the IT portion of their business. It requires the expertise and experience that a managed service provider can offer. MSPs can mitigate risk this way while ensuring the experts running your IT operations stay up to date on the latest information, technologies, and processes.
Managed IT Services
Lastly, “Managed IT Services” is like having additional staff without paying a premium salary and benefits for a full-time IT professional or executive. We are your virtual staff, often immediately accessible to a new problem each day. When searching for “Managed IT Services call upon us to deliver the exceptional IT Services you depend on.
Hardware and Software Discounts
All Managed IT Services customers enjoy additional discounts on all hardware and software procurement.
Backup And Disaster Recovery
Backup Services and Disaster Recovery Solutions.
Proactive Monitoring
Plans that deliver real-time monitoring of your critical systems including your phone system and cybersecurity.
Cybersecurity Solutions
Protection of your environment and data through security best practices across all your infrastructure.
Cloud. Networks. Telephony. Cybersecurity.
Managed IT Services in Miami, Florida
Organizations with “Managed IT Services” can free up staff for other priorities and rely on an outsourced solution to track and maintain IT infrastructure at a minimal cost.
- Outsourcing “Managed IT Services” to managed service providers lets businesses focus on running the business.
- Managed service providers monitor systems and perform essential upgrades to keep everything running smoothly.
- Some managed solutions can be pricey, but they can actually save money in the end when facing serious technology problems.
Your workers can’t work if your technology isn’t functioning. Most small companies still employ a dedicated IT worker, but that is not consistently the best response. Contemplating outsourcing IT jobs? This is everything you ought to know about MSPs generally. Especially those delivering “Managed IT Services”.
BUSINESSES SAVE ON COSTS
From a financial standpoint, Miami businesses can save money by working with a Managed Service Provider instead of hiring full-time IT professionals. With our all-inclusive, flat-rate monthly service plans, we can deliver the IT Services you need within your budget. We can also apply discounts when you use multiple services. For example, you can save on our cloud phone service plans or even on the installation of traditional business office phone systems.
EXPECT MORE
As a result, we are more than a help desk; we are technology consultants with expertise in cloud transformation, networking, cybersecurity, and telephony. We also provide quotes for a wide range of software licenses from partners like Microsoft, including office productivity software and cloud services such as Microsoft 365 and Azure. We can also deliver business communications through on-premises systems or our cloud VoIP service. We can also help you procure hardware solutions from Dell, Fortinet, Microsoft, Juniper, Ruckus, Cisco, Arista, and many others.
Bundle IT Services with Award
Winning Communications
We support many of the technology needs involved in running your IT systems. We can also deliver and manage your business communications as part of our service plans. Our staff includes experts trained and certified in analog, digital, and IP (VoIP) communications. So, whether it’s our cloud-based phone system solution or an on-premises phone system, we can deliver that solution for your Miami business on time and within your budget. You can also take advantage of our BundleIT™ plans today, which provide discounts on your monthly phone system costs. So, whether you choose our cloud phone system solution or your own, pairing it with any Managed IT Services or Co-Managed IT Solutions plan saves you a bundle.
Managed Business Communications
With our roots in Miami delivering wireless networking and unified communications, originally for the retail sector, we deliver not only traditional phone systems but also fully managed, full-featured Hosted PBX or Cloud Phone Service for businesses in Miami and across South Florida. These are also part of a “Managed IT Services” solution, as we fully manage your phone system with custom auto-attendants, professional greetings, call routing, etc…
Get the Miami Managed Services
You Need For Your Business
Our plans can be customized to your specific needs. We offer various options for “Managed IT Services“ that encompass all-inclusive bundled packages. Our Technical Account Managers will help your business take a proactive approach in keeping your systems running smoothly. Equally, our technical team is ready to help you diagnose existing problems and help you scale your business for tomorrow’s workloads.
Monitoring
Proactively monitoring your infrastructure.
Reporting
Delivering executive reporting on system status
Improve
With monitoring and reporting we can improve existing systems.
Proactive Support
Proactively make the changes to avoid downtime.
Remote Support
24/7 Service Desk delivering technical support to your business.
Maintain
Maintain systems with updates and patches.